At Soko Swap, we prioritize the security and convenience of your transactions. Here's what you need to know:

- Payment Process: All payments on Soko Swap are conducted via Mpesa using the official buy goods and services till number prompted by our system.
Secure Transactions: Your payments are secure as no information is shared with third parties, and we never ask for your secret pin in order for the swap to take place.

- No Cash Transactions: Please note that all transactions should be done exclusively via Mpesa. Never give cash to any agent or individual claiming to represent Soko Swap.

- Contacting Support: If you encounter any issues, such as not receiving a swapper's contact details after paying the swapper's fee, don't hesitate to reach out to our agents for assistance. You can contact us via live chat on our platform or through WhatsApp using the number provided. Our agents are here to help you every step of the way!

We want your experience on Soko Swap to be smooth and secure, so feel free to reach out to us if you need any assistance or have any questions.